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What to Do If You Smell Gas: British Gas

This guide outlines what you should do if you suspect a gas leak, following the recommendations of British Gas and the National Gas Emergency Services.

Immediate Actions to Take

1. Contact National Gas Emergency Services

  • Call 0800 111 999: This is a free 24/7 service available across the UK. Do this immediately upon suspecting a gas leak.

2. Evacuate the Building

  • Prompt and Calm Exit: Alert everyone in the building and evacuate calmly and quickly.

3. Avoid Electrical Appliances

  • Electrical Safety: Do not turn on or off any electrical appliances or switches to prevent potential sparks.

4. Ventilate the Area

  • Open Doors and Windows: This helps disperse the gas and reduces the risk of accumulation.

5. Wait Safely Outside

  • Stay Away from the Building: Wait at a safe distance until the emergency services arrive.

Additional Safety Measures

  • No Smoking or Naked Flames: Avoid any activities that could ignite the gas.
  • Do Not Adjust Gas Meter Box: Leave handling of the gas supply to professionals.
  • Evacuate Pets: Bring pets with you when you leave the building.

FAQ Section

Q: How quickly should I act if I smell gas? Act immediately. Safety is paramount, so promptly calling the National Gas Emergency Service and evacuating the building are your first priorities.

Q: Is it safe to use my phone to call for help inside the house? It’s recommended to use a phone outside the house if possible. If that’s not feasible, use it at a safe distance from where you smell gas.

Q: Can I go back into the building to collect belongings after calling for help? No, you should not re-enter the building until it has been declared safe by the emergency services.

Q: Should I try to locate the source of the leak? No, your focus should be on evacuating and alerting others. The source of the leak should be determined by professionals.

Q: What should I do if I have a gas leak and there are people who cannot evacuate easily? Assist them if possible and inform the emergency operator about the situation so they can provide immediate help.

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