This guide outlines what you should do if you suspect a gas leak, following the recommendations of British Gas and the National Gas Emergency Services.
Immediate Actions to Take
1. Contact National Gas Emergency Services
- Call 0800 111 999: This is a free 24/7 service available across the UK. Do this immediately upon suspecting a gas leak.
2. Evacuate the Building
- Prompt and Calm Exit: Alert everyone in the building and evacuate calmly and quickly.
3. Avoid Electrical Appliances
- Electrical Safety: Do not turn on or off any electrical appliances or switches to prevent potential sparks.
4. Ventilate the Area
- Open Doors and Windows: This helps disperse the gas and reduces the risk of accumulation.
5. Wait Safely Outside
- Stay Away from the Building: Wait at a safe distance until the emergency services arrive.
Additional Safety Measures
- No Smoking or Naked Flames: Avoid any activities that could ignite the gas.
- Do Not Adjust Gas Meter Box: Leave handling of the gas supply to professionals.
- Evacuate Pets: Bring pets with you when you leave the building.
Q: How quickly should I act if I smell gas? Act immediately. Safety is paramount, so promptly calling the National Gas Emergency Service and evacuating the building are your first priorities.
Q: Is it safe to use my phone to call for help inside the house? It’s recommended to use a phone outside the house if possible. If that’s not feasible, use it at a safe distance from where you smell gas.
Q: Can I go back into the building to collect belongings after calling for help? No, you should not re-enter the building until it has been declared safe by the emergency services.
Q: Should I try to locate the source of the leak? No, your focus should be on evacuating and alerting others. The source of the leak should be determined by professionals.
Q: What should I do if I have a gas leak and there are people who cannot evacuate easily? Assist them if possible and inform the emergency operator about the situation so they can provide immediate help.