This article will guide you through the options available to monitor and understand your energy consumption.
Smart Energy Monitor Usage
- Real-Time Information: The smart energy monitor displays your energy usage in pounds and pence, showing both gas and electricity costs.
- Usage Over Time: You can compare your current energy usage with previous days, weeks, or months. This helps in understanding your consumption patterns and managing your energy expenses more effectively.
How to Use:
- Accessing Information: On the home screen, touch the ‘pound’ sign to see your gas and electricity costs.
- Understanding Different Metrics: You can switch between cost, energy use per hour, or carbon emissions.
- Comparing Costs Over Time: The monitor allows you to view your daily, weekly, and monthly costs for gas and electricity.
- 12-Month Energy Tracking: The app lets you track your energy usage for up to the past 12 months.
- Billing History Access: You can view your previous bills, making it easier to keep track of your expenses.
- Download: Available on the App Store and Google Play Store.
- Functionality: Once downloaded, you can easily log in and start monitoring your energy consumption.
Online Account System
- Ease of Access: The new-look online account system is user-friendly and efficient.
- Comprehensive Management: Manage your energy account and track your usage effectively.
Registration and Access:
- Automatic Upgrade: Customers are being switched to the new system automatically.
- Login Credentials: You can access your new online account using your current email and password.
Understanding Your Smart Energy Monitor
- Consumption LEDs: The red, amber, and green lights indicate high, medium, or low electricity consumption. This feature helps you gauge your current usage level at a glance.
- Setting Personal Budgets: The monitor allows you to set a budget for your daily, weekly, or monthly energy spending, helping you manage your costs more effectively.
- How can I access my energy usage data?
- You can view your energy usage data through the smart energy monitor, British Gas mobile app, or online account system.
- What does each color on the smart monitor’s LED indicate?
- Red indicates high energy usage, amber shows medium, and green signifies low usage.
- Can I track my energy usage over an extended period?
- Yes, the British Gas app allows tracking for up to 12 months.
- Is it possible to set a budget for my energy usage?
- Yes, you can set a budget on your smart energy monitor.
- How do I access the new British Gas online account system?
- British Gas will automatically switch you to the new system. You can log in using your existing credentials.
- What should I do if my smart energy monitor is not displaying data?
- If your smart energy monitor is not showing data, try moving it closer to your electricity meter and ensure it’s plugged in. If the issue persists, contact British Gas customer service.