Submitting a meter reading helps to ensure that your energy bills reflect your actual energy usage rather than estimates. This is particularly important when there are changes in energy rates. For instance, the new Price Cap rates that came into effect on 1st July require customers to provide a meter reading around 30th June to ensure accurate billing. British Gas allows customers to use their online form to submit these readings until the 14th of July.
How to Submit a Meter Reading
If You Have an Online Account
Customers with an online account can easily submit their meter readings to keep their bills accurate. Simply log into your account and follow the prompts to submit your reading.
If You Don’t Have an Online Account
Even without an online account, you can still submit your meter readings. All you need is the name and account number associated with your energy supply. With these details, you can submit your meter readings in just a few clicks
If You’re New to British Gas
New customers are required to provide an opening meter reading to complete the setup of their accounts. This initial reading forms the basis for your future energy bills.
If You Have a Smart Meter
Smart meters automatically send readings to British Gas, so you don’t need to manually submit them. However, if you still wish to give a meter reading, you can do so via the smart meter page.
If You Have a Feed-in Tariff
Customers with a Feed-in Tariff can provide their meter reading by filling out a form on the British Gas website. Alternatively, they can email their reading to firstname.lastname@example.org.
Getting Help with Your Meter
If you need assistance with your meter, British Gas has help and support pages that can guide you through any process. Whether you’re unsure how to read your meter or experiencing issues, these resources can help you.
Switching to a Smart Meter
British Gas offers Smart meters at no extra cost. With a Smart meter, you can say goodbye to manually submitting your meter readings as these devices automatically send your readings to British Gas. Check the availability and eligibility on their website.
If your latest bill is due, British Gas will use this reading to create your bill and let you know once it’s ready. If a bill is not yet due, they will use the meter reading to make sure your next bill reflects your consumption. Your bill will also reflect any price changes which may happen. If they are not able to use your reading, they will be in touch.