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How to Contact Sky (UK)?

This article will cover the primary means of contacting Sky in the UK.

1. Phone Support

Sky Phone Support Numbers

Service Category Phone Number Availability
General Customer Service 0333 7591 018 Mon-Sun: 8.30am-11.30pm
Broadband Support 0333 7590 187 Mon-Sun: 8.30am-11.30pm
TV Support 0333 759 0697 Mon-Sun: 8.30am-11.30pm
Mobile Support 0333 759 1127 Mon-Sun: 8.30am-11.30pm
Technical Support 0333 759 2159 Mon-Sun: 8.30am-11.30pm
Billing & Accounts 03332 022 135 Mon-Sun: 8.30am-11.30pm
Cancellation Service 0333 759 3506 Mon-Sun: 8.30am-11.30pm
Moving Home Service 0333 759 3506 Mon-Sun: 8.30am-11.30pm
Accessibility Support 0333 759 1127 Mon-Sun: 8.30am-11.30pm
Bereavement Support 0333 202 0912 Mon-Sun: 8.30am-11.30pm
Sky Free Service 0800 151 2747 Mon-Sun: 8.30am-11.30pm

Sky provides dedicated phone lines for different services, ensuring customers can speak directly to the appropriate department. The general customer service number offers help on a range of issues, from billing to technical support. Sky also has specialized numbers for broadband, TV, and mobile services. Phone support is available seven days a week, with extended hours for urgent technical support.

2. Online Chat and Email

For those preferring digital communication, Sky’s online chat feature connects customers with support agents. Live chat is available from Monday to Sunday, from 08:30 am to 09:00 pm.

3. Social Media Platforms

Social Media Platform Link to Profile
Twitter Sky Twitter
Facebook Sky Facebook
Instagram Sky Instagram
YouTube Sky YouTube
LinkedIn Sky LinkedIn

Sky is active on several social media platforms, including Twitter and Facebook. Customers can reach out via these platforms for quick queries or service updates. The social media team is known for their prompt responses, often redirecting customers to more appropriate channels for complex issues.

4. Sky Community Forums

The Sky Community is an online forum where customers can ask questions, share experiences, and offer solutions. While not a direct line to Sky’s customer service, the community often provides valuable peer-to-peer support and insights into common issues.


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