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Can I Return Swimwear to Shein?

If you’re considering returning swimwear to Shein, here’s everything you need to know.

Can You Return Swimwear to Shein?

Absolutely! Shein allows customers to return swimwear, but it’s essential to be aware of their specific conditions:

  1. Condition of the Swimwear: The swimwear should be in a brand new state. This means it should have all its tags and labels intact.
  2. Usage: The swimwear should not have been worn or washed.
  3. Return Window: Ensure you return the swimwear within 15 days from the delivery date.
  4. If it is not marked as “non-returnable” on the product page

It’s crucial to adhere to these conditions. If your returned swimwear doesn’t meet them, Shein reserves the right to decline your refund request.

Steps to Return Swimwear to Shein:

If you’ve decided to proceed with the return, follow these steps:

  1. Log In: Access your Shein account.
  2. Locate Your Order: Navigate to “My Orders” and identify the order with the swimwear you wish to return.
  3. Initiate the Return: Click on the “Return Item” button, select the swimwear, and specify your reason for the return.
  4. Proceed with the Return: After selecting your reason, move on to the “Next Step”.
  5. Get the Return Label: Shein will provide a return label or a QR code. You can either print this label or scan the QR code.
  6. Packaging: Ensure the swimwear is packed in its original packaging. Attach the return label or have the QR code ready for scanning.
  7. Drop-off: Take your package to a nearby post office or shipping center.

Once Shein receives your return, they will process it within 7-10 business days. Expect your refund to reflect in the original payment method within 14-21 business days.

Additional Points to Remember:

  • First Return Perk: Shein won’t charge you for shipping on your first return. However, subsequent returns from the same order will incur a $7.99 shipping fee.
  • International Returns: If you’re returning from outside the United States, you’ll bear the shipping costs.
  • Queries: For any doubts or questions regarding your return, don’t hesitate to reach out to Shein’s customer service.

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