Menu Close

Returning Sale and Discounted Items to Shein

This guide will walk you through the process and the specifics of returning sale and discounted items to Shein.

Can You Return Sale and Discounted Items to Shein?

Yes, you can! However, there are certain conditions and timelines to be aware of:

  1. Return Window:
    • Sale Items: These can be returned within 35 days from the delivery date.
    • Discounted Items: The return window for these is shorter, at 15 days from the delivery date.
  2. Condition of the Items: Both sale and discounted items should be in brand new condition with all tags and labels intact.
  3. Usage: Neither of these items should have been worn or washed.

It’s essential to strictly adhere to these conditions. If your returned items don’t meet them, Shein has the right to decline your refund request.

Points to Remember When Returning Sale and Discounted Items:

  • Shipping Fees: Your first return won’t attract any shipping fees. However, if you’re returning more items from the same order later, a $7.99 shipping fee will apply.
  • International Returns: For those returning items from outside the United States, you’ll need to cover the shipping costs.
  • Queries: If you’re unsure about any aspect of your return, Shein’s customer service is there to assist.

Non-Returnable Items on Shein:

While Shein has a flexible return policy, some items are non-returnable, irrespective of whether they’re on sale:

  • Bodysuits
  • Lingerie
  • Swimwear
  • Jewelry
  • DIY Supplies
  • Event & Party Supplies
  • Pet Supplies and accessories (excluding scarves, bags, and mermaid blankets)
  • Items marked as ‘non-returnable’, ‘flash sale’, ‘promotion item cannot be returned’, and free gifts.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *