There may be situations where Revolut decides to block your account. This can be a frustrating experience, especially if you have money in your account. Here is a guide on what to do if Revolut has blocked your account and you have money in it.
- Find out why your account has been blocked: The first step is to find out why your account has been blocked. Revolut may block your account if they suspect fraudulent activity if you have violated their terms and conditions, or if you have not provided them with the necessary documentation. To find out why your account has been blocked, contact Revolut’s customer support team through the app or website.
- Provide any necessary documentation: If Revolut has blocked your account due to lack of documentation, make sure to provide them with the necessary documentation. This may include a copy of your passport or driver’s license, proof of address, or any other documents that Revolut requests. Once you have provided the necessary documentation, Revolut will review your account and may unblock it.
- Resolve any issues: If Revolut has blocked your account due to suspicious activity or a violation of its terms and conditions, you will need to follow up with them. This may include verifying your identity, providing additional information, or addressing any concerns that Revolut may have. Contact Revolut’s customer support team and follow their instructions to resolve any issues.
- Withdraw your money: If your account has been blocked, you may not be able to access your money. However, you can still withdraw your money by contacting Revolut’s customer support team. They will provide you with instructions on how to withdraw your money, which may include transferring it to another account or withdrawing it to a bank account.
While these steps may help you identify the problems with your account, it does not guarantee that Revolut will re-open your account. Revolut may decide to block your account permanently in case they are not satisfied with they documents you provide.