Sometimes things can go wrong, and you may find that the money you sent to your Revolut account has not been reflected yet. If this happens, don’t worry, there are several steps you can take to resolve the issue.
- Check the Details of the Transaction: The first thing you should do is check the details of the transaction. Make sure that you have entered the correct account details, including the account number and the recipient’s name, or if you’ve sent the money to your own account, make sure the name and details match your Revolut account. If there is an error in the details, the transaction may have failed, and the money may have been returned to your account.
- Contact Revolut Support: If you are sure that you have entered the correct details and the money has not been reflected on your Revolut account, contact Revolut support. You can do this by logging in to your Revolut account and sending a message to the support team, or using the link provided on our website to connect to their live chat team.
- Provide the Transaction Recept and ID: When you contact Revolut support, you will need to provide some information about the transaction. This may include the amount of money you sent, the date and time of the transaction, the sender’s name, and the reference number as well as a receipt/document proving the transaction details. Providing this information will help Revolut investigate the issue and resolve it as quickly as possible.
- Be Patient: After you have contacted Revolut support, be patient. It may take some time for them to investigate the issue and resolve it. Revolut’s customer support team is known for being responsive, so you can expect a timely response.
- Monitor Your Account: While you are waiting for the issue to be resolved, monitor your Revolut account regularly. Keep an eye on your balance to see if the money has been credited to your account. If you notice any changes, contact Revolut support immediately to confirm if the issue has been resolved.
If you have sent money to your Revolut account, and it has not been reflected yet, follow the steps above to resolve the issue. Remember to check the details of the transaction, contact Revolut support, provide the required information, be patient, and monitor your account. By doing so, you will be able to resolve the issue and ensure that your money is safely credited to your Revolut account.
Note: In some cases, Revolut might be intentionally blocking your transaction, in case they suspect a transaction is fraudulent or if they are unsure of the source of the money. In these cases, it is best to contact their support team and get advice from them directly.
How long does it take for money to show up in my Revolut account?
The average time for transactions to reflect in your Revolut account can vary depending on various factors such as the type of transaction, the currency, the country where the transaction was initiated, and the payment method used. However, in general, most transactions should be reflected in your Revolut account almost instantly.
For example, if you transfer money from another Revolut account, the transaction should be processed immediately and the money should be available in your account instantly. Similarly, if you make a card payment using your Revolut card, the transaction should appear in your account immediately.
However, if you are transferring money from a non-Revolut account, the transaction may take a few hours or up to a few business days to appear in your Revolut account. This delay can occur due to various factors such as the processing times of the banks involved in the transaction and the time it takes for the funds to clear.
In general, Revolut strives to provide its customers with fast and efficient services, and transactions to and from a Revolut account are usually processed very quickly. If you have any concerns about the timing of your transactions, you can always contact Revolut’s customer support team for assistance.