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How to Contact OVO Energy (Tips & Contact Methods)

For contacting OVO Energy in the UK, there are several dedicated phone numbers and methods depending on your specific needs:

General Enquiries

  • Pay Monthly Customers: 0330 303 5063 (Monday to Friday: 9am-5pm)
  • Pay As You Go Customers: 0330 175 9669 (Monday to Friday: 8am-8pm, Saturday to Sunday: 9am-5pm)
  • General Contact: For broader inquiries or issues, you can reach OVO Energy at 0330 175 9669. The opening hours for this line are Monday to Friday: 8am to 8pm and weekends: 9am to 5pm​​.

Specialized Support

  • BSL (British Sign Language) Users: OVO provides a BSL interpreter service through SignVideo, which is available Monday to Friday from 9am-5pm. You can start communicating with an interpreter by connecting through this SignVideo link​​.
  • Meter Reading Submission: If you prefer to submit meter readings via phone, you can use the automated service at 0330 175 9676​​.
  • Email Contact: For queries via email, OVO Energy can be reached at They aim to reply within 2 working days​​.

Other Important Contacts

  • CORGI HomePlan Complaints Line: For boiler cover complaints, contact 0800 085 0845 (Option 3), available Monday to Friday 9am-5pm​​.
  • Press Office: For press-related inquiries, call 0203 697 6375, available Monday to Friday 8am-6pm​​.
  • Energy Fund: For queries about the OVO Energy Fund, contact Citizens Advice on 1752 507703 with varying availability throughout the week​​.

Additional Information

  • OVO Energy App: For managing your account, submitting meter readings, and accessing various services, the OVO Energy app is available on both the App Store and Google Play​​.

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