For contacting OVO Energy in the UK, there are several dedicated phone numbers and methods depending on your specific needs:
General Enquiries
- Pay Monthly Customers: 0330 303 5063 (Monday to Friday: 9am-5pm)
- Pay As You Go Customers: 0330 175 9669 (Monday to Friday: 8am-8pm, Saturday to Sunday: 9am-5pm)
- General Contact: For broader inquiries or issues, you can reach OVO Energy at 0330 175 9669. The opening hours for this line are Monday to Friday: 8am to 8pm and weekends: 9am to 5pm.
Specialized Support
- BSL (British Sign Language) Users: OVO provides a BSL interpreter service through SignVideo, which is available Monday to Friday from 9am-5pm. You can start communicating with an interpreter by connecting through this SignVideo link.
- Meter Reading Submission: If you prefer to submit meter readings via phone, you can use the automated service at 0330 175 9676.
- Email Contact: For queries via email, OVO Energy can be reached at hello@ovoenergy.com. They aim to reply within 2 working days.
Other Important Contacts
- CORGI HomePlan Complaints Line: For boiler cover complaints, contact 0800 085 0845 (Option 3), available Monday to Friday 9am-5pm.
- Press Office: For press-related inquiries, call 0203 697 6375, available Monday to Friday 8am-6pm.
- Energy Fund: For queries about the OVO Energy Fund, contact Citizens Advice on 1752 507703 with varying availability throughout the week.
Additional Information
- OVO Energy App: For managing your account, submitting meter readings, and accessing various services, the OVO Energy app is available on both the App Store and Google Play.