Sometimes plans change, and you may need to alter the delivery address for your DPD parcel. Perhaps you’re no longer going to be at home to receive the package, or you’ve realized that the original address you provided is incorrect. In these cases, you might be wondering if DPD can change the delivery address for you.
The short answer is yes, it’s possible to change the delivery address for a DPD parcel. However, there are some important things to keep in mind:
- Timing is key. If you want to change the delivery address, you should do so as early as possible. Ideally, you should contact DPD before the parcel is out for delivery. Once the parcel is on its way, it may be more difficult to make changes.
- Contact DPD customer service. The easiest way to change the delivery address is to contact DPD customer service directly. You can do this by phone, email, or live chat. Be prepared to provide your parcel tracking number and details of the new delivery address.
- Additional charges may apply. Depending on the type of delivery service you selected and the distance between the original and new delivery addresses, you may be charged an additional fee for changing the delivery address. DPD customer service can provide you with more information about any extra costs.
- Some restrictions may apply. In some cases, it may not be possible to change the delivery address. For example, if the parcel has already been loaded onto a delivery vehicle, or if the new address is outside of the courier’s delivery area, your request may be denied. However, in most cases, DPD will do its best to accommodate your request.