How to Change Address with Hastings Direct?

If you need to change your policy address with Hastings Direct, your only option is to contact them via phone or live chat. You cannot change your address using the “manage policy” page in your online account.

Step 1: Gather the Required Information

Before contacting Hastings Direct to update your address, you will need to have the necessary information on hand. This includes your policy number, your new address details, and the date you will be moving. Make sure to double-check your new address information to avoid any errors.

Step 2: Contact Hastings Direct

To change your address with Hastings Direct, you can call their customer service team at 0333 321 9801. Alternatively, use the live chat link.

Step 3: Provide the Required Information

Once you have reached a customer service representative, you will be asked to provide your policy number and new address details. The representative will then update your account information and let you know if any further action is required on your part.

Step 4: Review Your Policy Details

After updating your address with Hastings Direct, it is important to review your policy details to ensure that everything is up to date. Take the time to read through your policy documents and make note of any changes or updates that may have occurred as a result of the address change.

Step 5: Confirm the Changes

After updating your address, you should receive confirmation from Hastings Direct that the changes have been made. Double-check this confirmation to ensure that everything is correct and up to date.