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Understanding the Courtesy Car Service from Hastings Direct

Courtesy Car Service from Hastings Direct

What is the Courtesy Car Service?

When your car needs to be fixed at a repair shop, Hastings Direct provides a small car for you to use while waiting for your own car to be fixed. This service is known as the Courtesy Car Service.

How to Get a Courtesy Car?

If your car is broken and needs repairs, as long as it’s being fixed by a repair shop approved by Hastings Direct, you will get a small car to use. This is included in your standard insurance policy, so you don’t have to pay extra for it.

What if My Car is Stolen or Can’t be Fixed?

If your car is stolen and not found or is so damaged that it can’t be fixed, the standard insurance doesn’t provide a courtesy car. But, you can pay a little extra to add a service called Hire Car Cover to your policy. This way, you get a car to use in these situations too.

Need More Help?

If you have more questions or need help, you can call Hastings Direct on 0333 321 9800.

Questions and Answers

Q: How do I get a courtesy car?

A: If your car needs repairs, and it’s being fixed by a repair shop approved by Hastings Direct, you’ll get a courtesy car to use. You don’t have to do anything extra, it’s a part of your standard insurance.

Q: What if my car is stolen?

A: If your car is stolen and not found, the standard insurance won’t give you a courtesy car. But, you can add Hire Car Cover to your policy for extra cost to get a car to use.

Q: How do I contact Hastings Direct for more help?

A: You can call Hastings Direct at 0333 321 9800 for more help or information.

Q: What is Hire Car Cover?

A: Hire Car Cover is an extra service you can add to your policy. It gives you a car to use if your car is stolen and not found or is too damaged to be fixed.

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