How Do I Complain to Admiral (UK)?

Complaint Type	Contact Method	Contact Detail	Working Hours
Car Insurance	Phone	0333 220 2000	Weekdays: 8 AM-6 PM, Saturdays: 9 AM-5 PM, Sundays: 9:30 AM-4 PM
Car Insurance (renewal related)	Phone	0333 222 6715	Weekdays: 8 AM-7 PM, Saturdays: 9 AM-5 PM
Car Insurance	Online	Admiral Complaints Form	N/A
Home Insurance	Phone	0333 220 2003	Weekdays: 8 AM-6 PM, Saturdays: 9 AM-5 PM, Sundays: 9:30 AM-4 PM
Home Insurance	Online	Admiral Complaints Form	N/A
Travel Insurance	Phone	0333 234 9913	Weekdays: 9 AM-6 PM
Claims	Phone	0330 333 5887	Check with Admiral
Claims	Fax	0330 222 5770	Check with Admiral
Personal Loan	Phone	0333 234 6008	Weekdays: 8:30 AM-4 PM
Personal Loan	Email	N/A	N/A
Personal Loan	Post	Quality Manager Admiral, Admiral Loans, Ty Admiral, David Street, Cardiff CF10 2AA	N/A
All Complaints	Post	Complaint Manager, Admiral Ty Admiral, David Street, Cardiff, CF10 2AA	N/A
All Complaints	Fax	0330 333 5886	Check with Admiral
Financial Ombudsman Service	Phone	0800 023 4567	Check with FOS
Financial Ombudsman Service	Email	complaint.info@financial-ombudsman.org.uk	N/A
Financial Ombudsman Service	Post	The Financial Ombudsman Service Exchange Tower London E14 9SR	N/A

For Car Insurance Complaints:

• You can call the Admiral complaints number 0333 220 2000 between 8 AM-6 PM on weekdays, between 9 AM-5 PM on Saturdays, and between 9:30 AM-4 PM on Sundays.
• For complaints related to car renewal, you can call the Admiral renewal department at 0333 222 6715 between 8 AM-7 PM on weekdays and between 9 AM-5 PM on Saturdays.
• Alternatively, you can submit your complaint online by using their chat service

For Home Insurance Complaints:

• You can call the Admiral home insurance complaints number 0333 220 2003 between 8 AM-6 PM from Monday to Friday, and between 9 AM-5 PM on Saturdays, and 9:30 AM-4 PM on Sundays.
• You can also submit your complaint online by using their chat service

For Travel Insurance Complaints:

• You can call the Admiral travel insurance complaints number 0333 234 9913. This number is available only on weekdays between 9 AM-6 PM​.

For Claims Complaints:

• Complaints regarding Admiral motor insurance claims, Admiral home insurance claims can be managed well at Admiral claims complaints number 0330 333 5887. The Fax number for filing complaints against claims is 0330 222 5770​.

For Personal Loan Complaints:

• Complaints regarding Admiral personal finance can be filed through Admiral personal loan contact number 0333 234 6008. The call timings on weekdays are between 8:30 AM-4 PM while on weekends lines are closed.
• You can also send an email explaining your complaint in detail at [email protected] or send a written complaint to the following address: Quality Manager Admiral, Admiral Loans, Ty Admiral, David Street, Cardiff CF10 2AA​.

By Post:

• You can also send your complaint through the post at the following Admiral complaints address: Complaint Manager, Admiral Ty Admiral, David Street, Cardiff, CF10 2AA. The Admiral fax number that can also be used for your queries is 0330 333 5886​​.