Zilch offers ‘buy now, pay later’ service for online shoppers. However, for various reasons, you may wish to close your account. Here’s a step-by-step guide on how to do this, along with some important considerations.
Steps to Close Your Zilch Account
1. Check your account balance: Log into your Zilch account either on the app or website and check if you have any outstanding payments. All payments should be cleared before proceeding with the account closure. Unresolved payments can lead to complications or prevent the account from being closed.
2. Contact Zilch customer support: Use their live chat to get connected to a customer service representative to initiate your account closure.
4. Request account closure: When reaching out to the customer service team, clearly state that you wish to close your account. Be prepared to provide any necessary details to confirm your identity, such as your full name, the email address associated with the account, and possibly the answer to a security question.
5. Follow the provided instructions: The customer support team will guide you through the process. Follow their instructions carefully.
6. Confirm account closure: After the process is complete, Zilch’s team should confirm the closure of your account. Make sure to receive this confirmation to ensure the process has been successful.
7. Remove the app and credentials: Once your account has been closed, delete the Zilch app from your devices and remove any saved login information.