Here’s a comprehensive guide to understanding their cancellation process and the fees involved.
Cancellation Procedure for Sheilas’ Wheels:
- Within the 14-day Cooling-off Period:
- If you decide that the policy isn’t right for you, you have a 14-day cooling-off period from the start of your cover to cancel it.
- During this period, if either you or Sheilas’ Wheels decide to terminate the policy, a fee of £26 will be charged.
- After the 14-day Cooling-off Period but During the First Period of Cover:
- If the policy is cancelled after the initial 14 days but remains within the first coverage period, the cancellation fee increases to £60.
- Cancellation in Subsequent Periods of Cover:
- If the policy is cancelled during any subsequent periods of cover, a fee of £35 will apply.
Other Associated Fees:
- Administration Fees:
- If you need to make changes to your policy or payment details or require additional administration, a fee of £26 will be charged.
- Credit Arrangement Fees:
- In cases of credit referrals or if a Direct Debit payment is unpaid or rejected, a fee of £26 will be levied.
Points to Remember:
- For policies taken out or renewed before 5th November 2016, you can find the complete details of the fees and the right to cancel within 14 days at no charge in your Policy Schedule.
- For policies initiated or renewed after 5th November 2016, refer to the Agreement with esure Services Limited for a detailed breakdown of the fees.
- If your policy was established before the dates mentioned in the table, always consult your Policy Schedule to determine the exact fee.
How to Cancel Your Sheilas’ Wheels Car Insurance Policy:
- Review Your Policy Documents:
- Before initiating the cancellation process, it’s crucial to review your policy documents. This will give you a clear understanding of any cancellation fees, the cooling-off period, and other essential details.
- Contact Sheilas’ Wheels Customer Service:
- The most direct way to cancel your policy is to get in touch with Sheilas’ Wheels customer service. To do so, use the Sheilas’ Wheels live chat
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