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Paying With Klarna at Dunelm – A Guide

When you spend between £30 and £2000 at Dunelm, you can choose to pay in 3 interest-free installments with Klarna. The first payment is made at the point of purchase, followed by two more payments: one after 30 days and the final one 60 days from the purchase date. Klarna will automatically take these payments from your debit or credit card, so there’s no need to worry about missing a payment.

Am I eligible for Pay in 3 installments?

To use Klarna’s Pay in 3 installments, you must be at least 18 years old and a UK resident. Klarna will also review the information you provide and your financial situation to ensure you can comfortably afford the repayments.

Application Process:

When you select Klarna as your payment method at Dunelm’s checkout, you’ll be redirected to Klarna’s website to complete the application. You’ll need to provide your mobile phone number, email address, billing address, and a debit or credit card. Klarna will then instantly make a decision on your application. Please note that Dunelm is not responsible for any decisions regarding the issuing of credit.

What if I have multiple Pay in 3 installments orders at the same time?

Yes, it’s possible to have multiple Pay in 3 installments orders simultaneously. Klarna will perform a check for each additional purchase to ensure you’re eligible for this service.

Making Repayments:

Klarna makes the repayment process straightforward. They will automatically take the payments from your debit or credit card based on the agreed schedule: at the time of purchase, 30 days later, and the final payment 60 days from the purchase date. You can view both past and future payments using the Klarna app.

Returns and Refunds:

If you choose to cancel or return your order, Dunelm will notify Klarna, who will then cancel any future scheduled payments and refund any amounts due. Refunds will be issued back to the original debit or credit card used at checkout. If you return part of your order, Klarna will issue an updated statement with an adjusted payment schedule.

Customer Service:

For any questions regarding payments, you can get in touch with Dunelm’s customer service.

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