Jet2 offers a straightforward process for managing your booking. Whether you need to change passenger details, travel dates, or add some extras to make your journey more comfortable, this guide will help you through the process. Below, we’ve broken down the steps to ensure a hassle-free experience.
Making Changes to Your Booking
1. Accessing Your Booking:
- Go to Jet2’s official website.
- Locate and click on the ‘Manage My Booking’ tab on the homepage.
- Log in using your credentials to access your booking details.
2. Name Changes:
- Although bookings are non-refundable and non-transferable, name changes are possible.
- One name change per booking is allowed through the Call Centre at a fee of £35 per person, per one-way flight.
- Additional name changes will incur the same fee plus any fare difference.
- Minor spelling corrections of up to three letters are free of charge, accessible via ‘Manage My Booking’ or the Call Centre.
3. Date Changes:
- Date changes are facilitated at ‘Manage My Booking’, the Call Centre, or airport sales desks.
- Each date change comes with a £35 administration fee plus any fare difference.
- Discounts on the original fare won’t apply after a date change.
4. Adding Travel Essentials:
- After completing your booking online, you can add Travel Essentials like reserved seating, 22kg baggage, and Jet2Insurance via ‘Manage My Booking’.
5. Amending Other Booking Details:
- Other amendments include changing contact details and making payments.
- These changes can also be done under the ‘Manage My Booking’ section.
Canceling Your Booking:
- Flight cancellations are done through the ‘Manage My Booking’ section, where a cancellation email will be sent to you. Follow the link in the email to complete the cancellation process. Note that all Jet2.com scheduled flights are non-refundable.
Questions and Answers:
Q: Can I change my departure or destination airport? A: No, once the booking is made, changes to departure or destination airport are not allowed.
Q: How do I correct a spelling error in a name on the booking? A: Spelling errors of up to three letters can be corrected for free either at ‘Manage My Booking’ or through the Call Centre.
Q: Can I add in-flight meals to my booking? A: Yes, in-flight meals can be added up to 48 hours before your departure through the ‘Manage My Booking’ section.