We all know that slow internet is frustrating and would do anything to get it to work. In this article, we will try to help you find a solution to your internet speed problem. While we are not experts in the technical aspects of your situation, we can help you get to Supanet support faster.
Before we go any further, please make sure your device is connected to a Supanet internet connection and you have done basic troubleshooting.
What to do if Supanet Internet is Slow?
There are a couple of things you can check to get your internet back to normal:
1- Your router might be far from you – sitting and standing far away from the router will affect your internet speed, make sure you are in a close range to your wifi router
2- Supanet might be experiencing downtime – Check your internet speed from the test page and compare it to the package you ordered from Supanet.
3- If the internet speed doesn’t match what you pay for, start a live chat with Supanet and let them know: Link:
4- Alternatively, you can call 0800 531 6567 (local rate) – Response time approx 14 minutes. Their lines are open from 9.00am to 6pm, Monday to Friday