If you’re unable to log into your student finance account, here are some general steps you can take to troubleshoot the issue:
- Check your credentials: Make sure you’re entering your username and password correctly. Remember that passwords are case-sensitive. If you’ve forgotten your password, use the link below to reset your information:
REST ACCOUNT – Student Finance England - Try a different browser or device: Sometimes, certain browsers or devices may have issues with specific websites. Try using a different web browser or device to see if you can log in.
- Clear your browser’s cache and cookies: Sometimes, stored information in your browser can cause login issues. Clearing your cache and cookies may resolve these issues.
- Contact Support: If you’re still having trouble after trying these steps, contact the student finance support team. They should be able to assist with account-related issues.
If you’ve recently changed your email, phone number, or both, you can use the link below to reset your credentials using your basic account information:
REST ACCOUNT – Student Finance England
You will need to provide your name, last name and date of birth to being the process.
