If you want to lodge a complaint with Noom, the following steps are typically a good approach:
- Contact Customer Service: Begin by reaching out to Noom’s customer service directly. You can do this either through their application or website.
- Email Them: Noom’s customer support email address is email@example.com. They should be able to assist with most complaints.
- Use Social Media: If you still don’t receive satisfactory help, consider reaching out to Noom on their social media platforms such as Twitter or Facebook. Companies are often quick to respond to public complaints or issues aired on social media.
Remember to keep records of all your communications and interactions with the company. This can be useful if your complaint needs to be escalated further.