The Greggs Discount Card
| Feature | Description |
|---|---|
| Eligibility | Primarily intended for Greggs employees and eligible members. |
| Usage | Cardholders can use the card to avail discounts on Greggs products. |
| Accessibility | Discounts can be accessed through the Greggs App or by presenting the card at the time of purchase. |
| App Requirement | For availing discounts, the Greggs App must be presented; knowing the discount number alone is insufficient. |
Dealing with Lost Greggs Discount Cards
Losing a discount card can be a minor inconvenience, but resolving this issue is straightforward. Here’s what you need to know:
- Immediate Steps: If you realize that your Greggs discount card is missing, the first thing to do is ensure that you have access to the Greggs App. This will allow you to continue availing discounts until you sort out the card issue.
- Contacting Support: For any problems related to your discount card, including loss or malfunction, contact the People Admin Team at Greggs. The appropriate email for this issue is discount@greggs.co.uk. They will guide you through the process of getting a replacement. Make sure to add “Lost Card” in your email title.
- In-Store Policy: If your card or app is not recognized by the till system, be prepared to pay the full price, as the staff cannot manually enter your discount number.
- Replacement Process: The People Admin Team will inform you about the replacement process. It typically involves verifying your identity and possibly some waiting period for the new card to be issued and mailed to you.
FAQs About Greggs Discount Cards
- Q: Can I use my discount if I only know my discount number but don’t have the card or app with me?
A: No, the Greggs App must be presented to avail of the discount. - Q: What should I do if I face issues logging into the Greggs App?
A: For app login issues, contact Customer Care at getintouch@greggs.co.uk. - Q: Is there a fee for replacing a lost discount card?
A: The details regarding any replacement fee, if applicable, will be provided by the People Admin Team. - Q: How long does it take to receive a replacement card?
A: The time frame for receiving a replacement card can vary. The People Admin Team will provide specific information upon contact.