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Item Missing from George Order, What to Do?

If you’ve ordered from George and find an item missing, don’t panic. Here’s a step-by-step guide to help you navigate the situation.

  1. Check for Multiple Deliveries: Some George orders are split into separate deliveries. It’s possible that the missing item is still on its way to you.
  2. Review Your Emails: Check any ‘Out for delivery’ emails you may have received from George. This will give you information on items that are currently en route.
  3. Manage Your Order Page: Visit the “Manage your order” page on the George website. Here, you can see if your order was divided into multiple shipments and when each parcel is expected to arrive.
  4. Contact Customer Service: If after following the above steps, you still believe an item is missing from your parcel:

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