If you’ve ordered from George and find an item missing, don’t panic. Here’s a step-by-step guide to help you navigate the situation.
- Check for Multiple Deliveries: Some George orders are split into separate deliveries. It’s possible that the missing item is still on its way to you.
- Review Your Emails: Check any ‘Out for delivery’ emails you may have received from George. This will give you information on items that are currently en route.
- Manage Your Order Page: Visit the “Manage your order” page on the George website. Here, you can see if your order was divided into multiple shipments and when each parcel is expected to arrive.
- Contact Customer Service: If after following the above steps, you still believe an item is missing from your parcel: